the Department for Citizens’ Proceedings of the City of Graz

the Department for Citizens’ Proceedings of the City of Graz
enables parents with newborn babies to go through all administrative and registration matters directly during the postnatal period at the hospital.
Social Purpose: 
The Baby-Document-Service enables parents to complete all administrative legal matters relating to the birth during the postnatal period at the hospital. The main objective is to ease the burden for parents with newborn babies.
Social Impact: 
The main objective is to ease the burden for parents with newborn babies, so that they do not have to think about officials matters when they have other, more pleasant, things on their mind.
Innovative Character: 
he Department for Citizens’ Proceedings offers all parents a one-stop­shop proceeding, for four different registration services. Parents no longer have to go to the local authorities, which previously had always been a requirement. In case it is not possible to hand over all documents to the parents at the hospital, they can pick them up at the office (one-stop­shop proceeding) without having to wait in line.
Country: 
Scaling Trajectory: